FAQ

FAQ

Welcome to the Durham College Alumni Online e-Store, hosted and managed by merchandise supplier Talbot Promo.

Below are answers to some frequently asked questions that may assist you with placing your order. However, if you have any additional questions contact Karen Rotstein.

Karen Rotstein at karen@talbot-promo.com
or 647-884-3180.

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Delivery Time?

All apparel orders are placed every Friday. Expect delivery to be 2 weeks.

No Returns will be accepted for these items. All Apparel Items have a sizing chart to make sure you choose the correct size. We will accept returns only on defective apparel.


Shipping and Taxes

Shipping and Taxes will be added after we ship your order. They will appear on your final bill. 


What are the payment options?

Visa, Mastercard and American Express are the only options. This will include Visa Debit cards.


What is your return policy?

Returns for defective product will be accepted within 30 days of purchase. Please contact Karen Rotstein for an RA.


Karen
Rotstein at karen@talbot-promo.com

or 647-884-3180.